Interface Testing and Consulting

FactOne’s interface testing and consulting services are designed to effectively evaluate the strengths and weaknesses of visual information presented through electronic and printed media. Although the benefits of our services are many, here are a few of the key benefits:

• Testing and consulting assures that the information design leads people to the objective.
  
• Testing allows strategic and creative teams to think outside of the “box.”
  
• Most of the time, small changes based on testing can lead to significant improvement in usability.
  
• In the long run, solid testing saves you money and time.
  

Because interface designs serve many different objectives, FactOne has developed numerous basic studies. In many cases one study design can facilitate several of our basic studies types.

Benchmark Studies
Identify the strengths and weaknesses of your current interface in order to facilitate improvements within the existing design.

Competitive Studies
Find out the strengths and weaknesses of your user experience versus your competitor’s.

Prototype Studies
Compare strengths and weaknesses of proposed electronic and print interface designs.

Cross Cultural and Demographic Studies
Evaluate how usage of your interface differs from one culture or demographic to another.

Process Studies
Check how effective your interface is in taking customers through a specific process (i.e. purchasing, product lookup, customer service, etc.).

Demos, intros and video
Identify if linear information is being presented in an effective manner to your customers.

Clutter Studies
Evaluate the breakout, messaging, branding and retention power of print and electronic advertising.